I have a question or suggestion...

I'm connecting to a system without a monitor and get a black screen. Is there any way to use Instant Housecall in this situation?

1 vote
Vote
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Kevin Estep shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Thanks for reaching out. The most likely culprit here is a conflict with a DisplayLink adapter. Check your customer’s drivers for DisplayLink, and if it exists, remove it then try reconnecting. If the problem persists, reach out again and I’d be happy to assist further.

0 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...

Feedback and Knowledge Base