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Do not steal focus when customer initiates chat

When the user sends a chat message, do not steal focus. It is annoying, a flashing chat windows is plenty.

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Jeffrey shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

4 comments

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  • Ray commented  ·   ·  Flag as inappropriate

    I would like this to be implemented ONLY on the specialist side. I like that my customers are forced to view the window when I have information to tell them. I do not believe a flashing window for the client is enough motivation for them to click on it.

  • AdminInstant Housecall (Support Specialist, Instant Housecall) commented  ·   ·  Flag as inappropriate

    Thanks for the feedback, Jeffrey! I expect that the Windows 8 app will suit your needs in terms of multi-tasking out-of-the-box.

    But if you prefer to use the Win8 app on the Windows desktop, then you can run Modern UI apps in a window using ModernMix.

    Details can be found here: https://www.stardock.com/products/modernmix/

  • Jeffrey Klassen commented  ·   ·  Flag as inappropriate

    I would very much like to see this fixed in the Win32 app. I run windows 8.1 on my main workstation but will not use the windows 8 app as they limit multi-tasking.

  • AdminInstant Housecall (Support Specialist, Instant Housecall) commented  ·   ·  Flag as inappropriate

    Thanks for reaching out! This applies to the Win32 app. It is not an issue in the Windows 8 app. If you are running Windows 8.1, I suggest downloading the Instant Housecall app from the Windows Store.

    I've added this request in the Win32 app as a feature improvement. Kindly vote for the idea or comment here if you, too, would like to see this change.

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