IOS Specialist Client
Interested in an IOS Specialist client? Vote and leave feedback here on which form factor (tablet or phone), and connectivity (LTE or WiFi) you prefer.
Any updates on this proposal? It's annoying having two remote software programs to support customers. Hopefully we will know something soon; otherwise I'll need to switch RS software, again.
Yes, please please please. Exactly what Russ said...it allows you to do a few quick things when necessary. If I am out of town and can't spare the room for a full laptop, at least having an ipad app would be fantastic. I'd give 20 votes to this if I could!
Raul Varela commented
Agreed this is pass due. we need this
I have used LogMeIn on an IPad giving afters support without getting out of bed and turning on computers. I guess I expect most software to run from ios these days. I dont just want remote software to run on ios I need it to.
An IOS client is long over due. I'd love to see both form factors with both connectivity options. As a Sprint customer with unlimited everything for $65 (or any of the other value priced unlimited providers) mobile connectivity is no longer a major concern so LTE is a very viable option.
I currently use Teamviewer on both my iPad and iPhone. I've created myself a read only link to my support apps via Dropbox which allows me to copy/paste that link to a clients system and download those apps for malware remediation. That has been my way of providing service when I'm totally mobile and don't have access to IHC.
We don't all use windows! An iPad/iPhone app would be fantastic. Both LTE and WiFi
A Mac version of the Specialist software can be downloaded here: http://instanthousecall.uservoice.com/knowledgebase/articles/309726--unofficial-macintosh-specialist
A mac version of support specialist would be awesome