Specialists - Signing in to accept calls

To start a remote support session, sign-in as a Specialist.  


To sign-in:


Desktop

Windows Store app

  • Click Start, Programs, Instant Housecall

  • Choose Specialist Sign-in

  • Type the e-mail address and password you chose when you signed up

  • From your Start Screen or All Apps, choose “Instant Housecall”

  • Type the e-mail address and password you chose when you signed up



Once signed in, you’re ready to accept calls.  


Desktop

Windows Store app

  • An icon will be added to your system tray

  • Right click the system tray icon for options

  • You will be presented with the Hub screen

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